Michael Bell, CAS

Director of Client Relations

Overseeing the client relations & support team, Michael also works in conjunction with the Marketing Team and serves on the firm’s Executive Team. He joined L&B in December 2013 and spends most days analyzing firm data and operations, interviewing new clients, and assisting current clients with finding solutions. His favorite part of his job is engaging with clients either through education or while traveling for the firm. Before L&B, he worked in Hospital Communication where the most interesting part of the job was hearing patients tell him way more than he needed (or wanted) to hear. During the day, Michael is usually sipping on a strong cup of coffee, but after work, you’ll likely find him enjoying a craft beer while playing trivia or on (another?!) family trip to Walt Disney World. A little known fact? He’s been playing the piano since he was 5 years old.

Michael was honored to be the recipient of the Charleston Apartment Association’s Prestigious Pineapple Award in 2019 and he received his NAA CAS Certification in October 2020.

Stephanie Franks

Controller

Stephanie has served as the Controller for the firm since November of 2016. Every day at the office brings something different, no two days are ever the same! Prior to arriving on the scene at L&B, Stephanie owned and directed a dance school for 10 years. She is still active in the dance community through her work as a judge for several regional and national dance competitions and pageants. A little known fact about Stephanie, while building her career in Accounting/Finance during her post-college years, she was also dancing for several professional NFL and NBA cheer teams including the Washington Redskins, Washington Bullets and the Charlotte Hornets. Stephanie served on the Executive Committee for the Miss North Carolina Scholarship Organization and continues to be a loud advocate for Junior Achievement and its programs.

Alyssa Campolong

Client Engagement Manager

Brittany Yedlosky

Events & Brand Manager

Brittany has been with the firm since May of 2019. As the Events & Brand Manager we refer to her as the Jane of all Trades, because she does a little bit of everything. She schedules, organizes and plans events, as well as coordinates and orders our well-known ‘swag’, schedules catering, and collaborates with Apartment Associations. Before joining the L&B team, Brittany was on-site for 10 years and likes that she can relate well with our clients. Her favorite part of being on the L&B team is not only the people that she works with, but that every day brings something new and she loves that she gets to get out and spend time with clients at events as well as other suppliers. Outside of work, Brittany is usually painting, cooking out, and spending time with her son.

Rachel Garavito Young, CAS

Marketing Director

Rachel joined the L&B team in 2018 as our Marketing Director and works out of our Greensboro, NC office. Her passion is designing digital and print marketing campaigns, working on the website, developing strategies for the L&B brand and big-picture expansion, and hates expense reports. She’s our resident font snob, doesn’t believe in double spaces after periods, and has strong opinions about where to go for lunch. Rachel volunteers with several North Carolina Apartment Associations, is on the Board of Directors for the Triangle Apartment Association (TAA), and earned her Certified Apartment Supplier (CAS) designation through NAAEI during quarantine in 2020. Outside the office, she is probably scuba diving, cooking, complaining about her awful(ly cute) dogs, or spending time with her family.

Ciara Segerlin Robbins

Wellness & Outreach Manager

Ciara has been with the firm since April of 2017 and is our Wellness & Outreach Manager, spearheading those initiatives for our employees and the communities we serve. She loves that she is able to help people and give back to the community. Ciara’s favorite daytime treats are, in no particular order: coffee, gum, seltzer water, and dark chocolate (for stressful days.) Before working at L&B, she worked at Victoria’s Secret as a Brand Ambassador and laments, “You see some interesting things in retail.” You’ll never see a happier Ciara than at Disney, but don’t let that Disney charm fool you if you go out to lunch with her… She’s been known to swipe the shrimp sauce from dining companions at the local hibachi place.

Kalyn Achee

Accounting Analyst

Kalyn has been with the firm as our Accounting Analyst-A/R since 2015. She loves the wonderful people she gets to work with as well as the wellness program that rewards the team for staying active, both physically and in the community. She also mentions she could not get through the day without COFFEE, (specifically in all caps) so we make sure she gets copious amounts of it. Before joining our team, she was working for Jimmy Buffet’s little sister Lucy.  Kalyn has a daughter and two kittens, Whiskey and Chaser.

Lauren Mitchell

Accounting Manager

Lauren Mitchell is our Accounting Manager and primarily works with payables but is always available to help our clients on the receivables side as well. She has been with the firm since 2015 and appreciates that L&B places a high value in giving back to the community through outreach programs, as well as taking an active interest in individual employee wellness. Before joining the team at L&B she worked as a volunteer Rehabilitation Technician at the Carolina Raptor Center, where she worked with injured, orphaned and/or ill raptors. (Becoming an Accounting Manager was an obvious next step ha ha) She loves sewing and sometimes makes her own clothes.

Liz Newkirk

Manager of Digital Media

Liz Newkirk is our Manager of Digital Media originally from Atlanta, Georgia. She works out of the Charlotte office and has a background in marketing. She’s a passionate creative who loves Chick-fil-A, Target, and her Lab/Beagle mix pup.

Matthew Morrison

Client Services Manager

Matthew D Morrison is our Client Services Manager helping onboard new clients, assist our Lunch & Learn program, and engage with prospective and existing clients through apartment association affiliations. Every day has a new set of opportunities and challenges, and Matt loves seeing and talking to clients about what we do. In order of importance, Matt drinks ‘water, coffee, coffee, water’ to get him through the day. Before L&B, he owned a restaurant for 4 years. Little known fact about Matt? He held the first chair All-State jazz trombone during his senior year in high school. If you’re lucky, you may even catch him playing Happy Birthday for some of our industry friends!

Monica Hawkinson

Accounting Analyst

Monica is our Accounting Analyst who handles AR related questions and answers invoicing questions in regards to client’s accounts. She’s worked in several roles on the team since joining in 2015: Evictions Services Manager from May 2015-November 2017, an independent contractor in 2018, then an Accounting Analyst December 2018 – present. She loves her coworkers and all the employee activities: Monthly lunches, fitness group, being able to volunteer on the clock, special events, etc. She tracks her water intake throughout the day and notices becoming sluggish on days when she’s not had enough. When Monica moved to Charlotte, she worked for one of the first single-family home purchasers that leased single-family homes on a large scale, which was exciting and challenging every day. She gained a lot of knowledge of the property management side of real estate in her time with that company. In her free time, she likes to go on long bike rides or play sports, and can’t wait for her kids to be old enough to do those activities alongside her.

Shiloh Remmers

Client Success Manager

Shiloh Remmers has been with L&B since 2013 and serves as our Client Success Manager. Shiloh helps with new client on-boarding and training, and client education programming. She loves the overwhelming sense of pride that comes from serving clients in the multi-family housing industry. Shiloh loves sparkling water and eating the kids leftover candy. Before working with L&B, Shiloh worked at the Greenwood County Health Department, where she counted newborn babies at the local hospital. A few little known facts? Shiloh is left-handed, has lived in 7 states, and can’t stand to touch cotton balls!