AJ Buck

Client Communications

Alyssa Clair

Strategic Partnerships Manager

Alyssa joined the team in July 2021.  She develops and fosters strong relationships with each of our Apartment Associations at the local, state, and national levels as well as our charitable outreach partnerships. Her favorite part of the job is engaging and building genuine relationships and connections with all of our apartment association friends and clients. Before L&B, she worked for the Triangle Apartment Association.

Outside of work, Alyssa has been bitten by the travel bug, and loves to explore new places, but at the same time she also loves a cozy night in reading or watching a good movie (Pride and Prejudice, 2003 version anyone??) with her goldendoodle, Fitz and her cat, Lacey. A little known fact about Alyssa? She completed her Bachelor’s degree in Political Science from Michigan State University in three years and she also used to work in politics back in Michigan, where she’s from! Ask her to show you where on her handy dandy map aka her hand/mitten!

Alyssa Leonard

Client Engagement Manager

Alyssa has been with the firm since 2019, and as part of our Client Relations team, she does a little bit of this and a little bit of that. Her favorite part of her workday (besides her cup of coffee), is being able to jump in wherever her team needs. “Teamwork makes the dream work” — cliche but true with our Client Relations team. Before joining our team, Alyssa worked on-site for 3 years and before that lived out her dream of being a Cast Member at Walt Disney World. Outside of work, Alyssa loves spending quality time with her family, reading a good book, and exploring new coffee shops and pubs with her husband. Her fur child, Boomer is almost always by her side more than likely enjoying a pup cup while she is sipping on her ice coffee from Dunkin’.

Kastina Adderley

Accounting Manager

Lauren Mitchell

Vendor Relationship & Operations Support Manager

Lauren Mitchell was promoted to Vendor Relationship & Operations Support Manager in August 2022. In this role, she will work hand in glove with our Director of Operations to oversee all aspects of the day to day operations of the firm and to help maintain a smooth workflow and relationships with our various vendors and suppliers. She has been with the firm since 2015 and appreciates that L&B places a high value in giving back to the community through outreach programs, as well as taking an active interest in individual employee wellness.

Liz Newkirk

Manager of Digital Media

Liz Newkirk is our Manager of Digital Media originally from Atlanta, Georgia. She works out of the Charlotte office and has a background in marketing. She’s a passionate creative who loves Chick-fil-A, Target, and her Lab/Beagle mix pup.

Matthew Morrison

Client Services Manager

Matthew D Morrison is our Client Services Manager helping onboard new clients, assist our Lunch & Learn program, and engage with prospective and existing clients through apartment association affiliations. Every day has a new set of opportunities and challenges, and Matt loves seeing and talking to clients about what we do. In order of importance, Matt drinks ‘water, coffee, coffee, water’ to get him through the day. Before L&B, he owned a restaurant for 4 years. Little known fact about Matt? He held the first chair All-State jazz trombone during his senior year in high school. If you’re lucky, you may even catch him playing Happy Birthday for some of our industry friends!

Melissa Biggers

Accounting Analyst

Monica Hawkinson

Accounting Analyst

Monica is our Accounting Analyst who handles AR related questions and answers invoicing questions in regards to client’s accounts. She’s worked in several roles on the team since joining in 2015: Evictions Services Manager from May 2015-November 2017, an independent contractor in 2018, then an Accounting Analyst December 2018 – present. She loves her coworkers and all the employee activities: Monthly lunches, fitness group, being able to volunteer on the clock, special events, etc. She tracks her water intake throughout the day and notices becoming sluggish on days when she’s not had enough. When Monica moved to Charlotte, she worked for one of the first single-family home purchasers that leased single-family homes on a large scale, which was exciting and challenging every day. She gained a lot of knowledge of the property management side of real estate in her time with that company. In her free time, she likes to go on long bike rides or play sports, and can’t wait for her kids to be old enough to do those activities alongside her.

Robin Andrew

Client Services & Brand Ambassador

Shiloh Remmers

Client Success Manager

Shiloh Remmers has been with L&B since 2013 and serves as our Client Success Manager. Shiloh helps with new client on-boarding and training, and client education programming. She loves the overwhelming sense of pride that comes from serving clients in the multi-family housing industry. Shiloh loves sparkling water and eating the kids leftover candy. Before working with L&B, Shiloh worked at the Greenwood County Health Department, where she counted newborn babies at the local hospital. A few little known facts? Shiloh is left-handed, has lived in 7 states, and can’t stand to touch cotton balls!