Uploading Secure Documents to Nationwide

Uploading Secure Documents to Nationwide

We were notified by Nationwide that their upload protocols changed recently to be in line with electronic court filing systems used across the country. Because of that, you can no longer upload a PDF that has any security on it (like password protection, encryption, or even just because it’s secure because it was electronically signed).

If you receive the error message below (or something similar), you will need to remove the security from the PDF before you can upload it into the eviction platform.

Here are some options for removing the security before attempting to upload the documents to Nationwide.

  • Open the PDF in Google Chrome or another web browser of your choice (not in Adobe Acrobat) and click Print, but instead of printing to your printer, print to PDF using Microsoft Print to PDF or any other Print to PDF software that you might have besides Adobe Print to PDF.  Adobe Print to PDF will keep the security settings, which you don’t want.
  • Print the document to your printer and then re-scan it as you normally would without any security restrictions.
  • Alternatively, you can try these instructions from Nationwide’s help page – https://nationwidecompliant.force.com/help/s/article/How-To-Remove-Password-Protection-from-a-PDF-file


If you have any trouble, please contact your IT department for assistance.



Lawyers’ and Well-Being. Erasing the stigma.

Lawyers’ and Well-Being. Erasing the stigma.

Contrary to public perception the day to day life of a lawyer goes beyond the 9-5. Most people are surprised that, on average, an attorney at a large law firm can work more than 50-60 hours a week. 

A lawyer’s day is primarily shaped by the area of law in which the individual focuses their practice. Most lawyers are typically very punctual and early risers. When they are not in court, they catch up on memos from paralegals, prepare for cases by doing research and drafting motions, negotiate pending cases, or respond to clients. 

So why are lawyers unhappy? 

Lawyers have an incredible amount of influence over our society as a whole, and of course, their clients’ lives. They deal with unpleasant scenarios and sometimes, people. Oftentimes, lawyers are tasked with obtaining favorable outcomes based on less-than-favorable facts. Such a job requires attention to detail, creativity, time value, and unyielding confidence. It’s easy to see, then, how such a demanding career can be taxing on the psyche. 

According to a recent study, Twenty-eight percent of lawyers experience mild or higher levels of depression, 19% experience anxiety, 23% experience chronic levels of stress, and 20.6% of participants struggle with problematic drinking. Some reports suggest as many as one in five attorneys struggle with problem drinking, including binge and heavy drinking. This is twice the national rate. According to the CDC, Lawyers ranked fourth when the proportion of suicides in that profession is compared to suicides in all other occupations in the study population (adjusted for age). They come right behind dentists, pharmacists, and physicians. 

What can be done about this issue? 

Simply put, bring awareness to the mental health issues that lawyers face. This is why our team at Loebsack & Brownlee has decided to participate in National Lawyer Well-Being Week. At L&B, our lawyers work diligently every day to bring the best outcomes for our clients and to provide education to our industry. We can only have peak performance for our clients and the industry we serve by paying attention to our mental, physical, and emotional health. Many often believe that being a lawyer is all glitz and glamour: fancy cars and suits, charging exorbitant rates, and using legal jargon to tap dance around their clients. That is not the case! So let’s do what we can to erase the stigma and make kindness to lawyers the norm.

Lawyer Well-Being

Click here for Directory of Lawyer Assistance Programs.


Instructions for OPS Integration

We are happy to transmit your invoices to your OPS account electronically and we are probably already connected with your management company as a vendor.  In order for us to transmit invoices to OPS, however, we need you to request us on the property level (not management company level).  This connection is not something that we are able to initiate – we must receive an invitation from you.

Please see the instructions below that OPS provided to us.  We do not have access to your side of the software, so we are unfamiliar with how this works and are unable to assist.  If you have trouble, please contact OPS at 1-800-704-0154.  Also, if you are not the person in your organization who typically handles OPS setup, please forward your request to your OPS representative so that they may assist you.


  1. Go to OpsBuyer > Portfolio Setup > Select the property
  2. From the Suppliers tab select Manage Account #
  3. Type our ID in the Vendor Code Box (LOEBNFHS7Q2U) and click Search
  4. Select us > Select New > Click Add
  5. Click Submit Request

Until we receive the OPS invitation and enter your account number into Nationwide, your invoices will be emailed to you instead.  After the OPS integration is complete, you will continue to receive courtesy copies of your invoices via email.  If you no longer wish to receive those, simply log into your Nationwide Compliant (formerly Nationwide Eviction) account, click on “My Account” in the top right corner, and remove the check mark from the box labeled “Receive Invoice.”

If you have any questions or if I may be of service, please do not hesitate to contact Michael Bell.